Usacomplaints.com » Shops, Products, Services » Complaint / Review: T-Mobile - Charged for Roaming Despite No Roaming Indicator Shown. #46008

Complaint / Review
T-Mobile
Charged for Roaming Despite No Roaming Indicator Shown

I was in California and I was wondering if I was roaming or not cause I live in Arizona. So I called 611 and the representative told me that if I was roaming that I would have an upside down triangle in the top left corner. And through the whole trip I never had one and then I got home and called again to see if they charged me just to be sure and they told me that I was charged.

Which I have the get more 3000 plan so I am on my phone quite often and I was while I was in Cali thinking that I wasn't roaming. So the way I got ripped off is that I was charged for something that I didn't do. I was told that there would be an upside down triangle and there never was.

So now cause of the false information I was given my bill is around 260 dollars. And I tried to call and fight the bill and they said that the charges are valid and that they must be paid.


Offender: T-Mobile

Country: USA   State: Florida   City: Tampa
Phone: 8009378997

Category: Shops, Products, Services

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