Because of a billing system transition, a $500 credit-card deposit has been lost.in calling them, they have no idea it was even paid.
A public company that can't track it's own income.
So now there have been constant phone calls with plenty of creative excuses.
The funny thing is, the customer services reps are the most sympathetic — I'm sure it's hell to work for one of these Nextel call center.
Don't bother with Nextel services. Go elsewhere.
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