I bought the phone back in June, and I am getting the runaround. I had to drive an hour to get a seven-day free-trial SIM, and they said it would unlock in 24 hours. It did not. I have had four phone conversations and probably two chats. It is not resolved. They said I would get a call back today ...
I'm a senior who was originally signed up for a $50 no-fees-forever plan, but now my bill goes up every single month. Every month I have to call or go into the store to have my bill reduced, and they always tell me it's permanent. Then the next month my bill comes in $15 more than it is supposed to ...
I think Cricket fixed the pay on the phone, so you have to pay more or extra money every time you try to pay! Plus, the customer service people are crooked! ...
Called to upgrade phones and try to get a better monthly rate (10-year customer). 1st Issue: I was told that if I were an AARP member, my rate would be $50.00. The next day, I signed up with AARP, called customer care back, and was then told it's only a 5% reduction. 2nd Issue: I bought 2 new ...
Hello, I hope your day is going well. I have been a customer with Boost for around five and a half years, and for the last couple of years, they have been double charging me. I actually paid $130 for one month at one point last year. I have contacted customer service, as hard as it is to do because ...
We tried their service for over a year. We were promised a $300 gift card, but received nothing. We were promised internet service, which was less than 1 bar if standing by the window. We were promised satellite service that was later canceled. We were talked into a "free iPad" for a ...