We tried their service for over a year. We were promised a $300 gift card, but received nothing. We were promised internet service, which was less than 1 bar if standing by the window. We were promised satellite service that was later canceled. We were talked into a "free iPad" for a ...
My T-Mobile bill comes from PO Box 742596, Cincinnati, OH 45274. My phone has been hacked for several years now, and when I looked for T-Mobile's website, t-mobile.com kept coming up as an unsecure site; the bill also directs me to an AT&T address, even though AT&T doesn't own T-Mobile. I ...
I had a pre paid account. I paid 67 and I forgot they raised insurance so bill is 68. They would not take a dollar. Only in 10s. I closed my account for bad customer service at that store for yrs. I phone stopped working and they checked it out and said it was the battery. Well it wasnt. I wasted ...
Have been a T-Mobile customer for almost 10 years, never complained, but lately I am getting more and more frustrate with the way they treat their customers. Very disappointed with T-Mobile since they went through all those changes. Wanted to upgrade my phone. Did it online was promised reduced ...
Mitch Wheeler Account #: (Personal Information Removed) When I attempted to suspend my account due to the loss of my job and cutting back on expenses, I received NO NOTICE that immediately the company RENEWED my contract for 2 years, as an automatic renewal! I didn’t discover this or find it out ...
I have had a T-Mobile phone and plan since 10. I have had numerous problems with the phone and service that has been reported to T-Mobile. In June, I went to my local T-Mobile store and the rep replaced my SIM card which did nothing to resolve the issues with the phone and reception and he wiped ...