I scheduled service on my kenmore washer under MPA on 1/11/10 and was scheduled service for 1/19/10,10am-2pm. I arranged for time off so they could come. I got a call at appx 9:45am the day of service telling me the tech called in sick and to reschedule 8 days later. I voiced that I had arranged ...
Sears charged me twice on my credit card and now they won't give me my money back.– Sears even admits they double charged me and told me to deal with my credit card company to dispute the charges. However my credit card company informed that they couldn’t get involved in this situation since ...
I had bought a shed from sears. The delivery was on time and professional. The installtion service however was a disaster. They did not show up. They did not call me to say they won't come. They want to postpone the installation for another week. This is one disaster transaction. I always thought ...
I ordered and paid for a pair for boots for my nephew as a christmas present through sears. I was told that they would be delivered to my home by Christmas. On christmas eve, I received and email stating they were at the Sears store. (about 45minutes from my house) I drove up there to pick the ...
I had the worst experience at Sears. This was at the store in Town East Mall in Mesquite, Texas. I went to the appliance section to see a manager about a problem with my TV. I spoke to a person, but he was not the manager. He said he would get the manager to call me. A manager never called so I ...
I named Sears repair division in the future repair an ice manufacturer which wasnot producing snow. The technican cited me over $300.00 to repair the ice-maker. I thought it'd consider a significant while to correct the issue and approved the fix. The specialist set the issue and was out the ...