Last year, I purchased an item of clothing (for a gift) with my Sears credit card. I paid off the balance in two monthly payments. Sears then kept billing for an unpaid balance. After corresponding with them and their refusal to budge, I notified my state's Office of Attorney General. They notified ...
My exhaust fan over the kitchen range has not worked correctly since it was put in. Repair came out once and ordered parts and set up another appt to put the new parts in. I asked them to call my cell # when they were about ready to come to my house and they never did call. Instead, they want me to ...
First of all, Sears and its affiliates have the slowest website I have ever used. But most importantly, they ask for information and then don't pay attention to it. I put in a shipping address and then a billing address and placed the order. When the e-mail confirmation came minutes later, I ...
On 11/28/09 my shopping experience with Sears has mean nothing but aggravation, I purchased a treadmill after being told there were three in-stock, no more than ten minutes I received a call informing me they had none in stock, I took the option to wait for one them to order one. 12/9/09 received ...
This note is in regard to two of your servicemen who go into homes. They are: Donald, ID #0020214, and Paul ID #0015826. These gentlemen have serviced my appliances each year for several years. I am late in responding with feedback to you. One could not ask for more polite, and knowledgeable ...
Wednesday washer breaks – call Sears to schedule a repair. The first available date is scheduled for next wed – a full week from the date I called the respire in. Was told that I would need to wait for the service person to arrive anywhere from 8- 5 Pm. They could not narrow it down. Was also told ...