I set up installation of a pergola for my patio for Fri 7/23/10 (took off work) with Sat as a back up date (found out on Sat the installer only works Mon - Fri) The order taker was less than confident regarding an installer "picking up" the order. Comments such as "if an installer ...
Service repairmen have come out 7 times and the washing machine is still leaking on my floor. Seems no one can determine if it is a lemon and say it will take 48 to 72 hours before I get an answer. I am tired of this &^%&%! No one at Sears cares about there customers. I am just another ...
I ordered an xbox on line from Sears. They showed it was in stock and ready to be shipped. They charged my credit card for the purchase. The next morning at 4:00 am I received an email confirming my order. At 9:20 am I received a phone call confirming my order. At 9:30 am I received an email saying ...
Sears now has extremely bad customer service. I just recently experienced the worst customer service that I have ever gotten from Sears and over the past few years it's been pretty bad. This experience involves a snowblower repair and appointment schedule. ...
Feel that the service man who fixed our grill was out of line not knowing what he was talking about plus the Kenmore gas Grill we purchased a little over 2 years ago is a piece of junk. And the repairs of over 700.00 although warrantied shows it. Please read my complaint. ...
I want to thank Sears for having a very nice, pleasant person for having as a repairman. Tec.#0898577 and the person he had with him knew exactly how to fix my washer which had had 3 other Sears people who I wouldn't reccommend... Tryn to fix They were clean, neat and on time. They cared if ...