The information on fees for preventive maintenance was quoted at the time of scheduling service. There was no mention of labor fees being added to the amount. I had four appliances that I wanted to have checked, if the correct information had been received I would have just scheduled service for ...
I have been trying to get my front loading Kenmore Washer repaired for 3 weeks. 1st, you wait for a week for the repairman to show up, then he does not bring the right part, even though he know the model number etc of the washer. Then I wait another week for him to come back, and he does not show ...
I called Sears to come out and adjust my treadmill; was told the service charge was $95.00 but repairs were to be applied towards that price. Much to my surprise, upon arrival, I was informed it would be $214.00 to adjust the treadmill belt. I had to say no; then had to pay the $95.00. Found my ...
Do not buy Craftsman products. I bought a Sears Craftsman snowblower. Used less than forty hours in three years. Electric starter fell off as did directional blower unit. Out of warranty by six months. Sears will do nothing but charge me more than a new unit would cost to fix. ...
Charlie came to my home last week to perform annual service on 4 appliances. He did outstanding job, explaining as he went along on how to get the best out of my appliances etc. I would highly recommend him. Friendly and informative! He's the best ...
I am EXTREMELY upset at the endless service calls that are not repairing my dryer. I called Sears on November 9 to schedule a repair on my dryer which was displaying an F-41 code. I was very clear what the code was and how it was non functioning and purchased a service agreement on the dryer. It ...