I have already described my issue but I will express my dissatisfaction further. I was refused a loaner when I took my vacuum cleaner for yearly maintenance. When purchasing the maintenance contract we were told we could have one. 2 weeks without a vacuum cleaner. No rebate on a washer we bought in ...
I will never buy anything from Sears again... Service is horrible. I WILL PAY MORE ELSEWHERE IT IS SO NOT WORTH IT TO DEAL WITH SEARS!!! I hope they crumble and go bankrupt, it will serve them right! We renovated our kitchen 6 years ago and in the process purchased all new appliances from Sears. ...
In the past, we were good loyal Sears customers but that is over forever. We will never again shop at Sears for anything after this episode. When we moved into our new house, we purchased a top of the line Kenmore elite refrigerator. After 5 years (beyond all warranties of course), a small plastic ...
I am blown away that Sears Service and Repair can actually use the word service in their title... There is NO service whats-so-ever. I scheduled a repair to have my freezer fixed (under warranty) I waited at home on three different days only to be rescheduled. This is the fourth attempt. They were ...
Just like a person that goes to a parole hearing for a person that killed a loved one, I will make sure that I continue periodically to try to save you some pain. Believe me, do not have Sears install windows for you. I was ripped, the treated like a piece of garbage. They mangled my window sills, ...
It took almost two months to repair my dish washer. The first service tech didn't have a clue and asked for the operator's manual after being at the house for about 30 minutes. He also ordered the wrong parts. From there on it only got worse. The Quality control of parts is need of help. Twice, ...