We purchased a brand new front load washer and dryer from Sears exactly one year ago to the month (almost the exact date) and the washer has broken down. We called Sears for service. They came out and as usual stated the problem could not be fixed because they did not have the part in stock. I hit ...
Planned something demand our fridge per week ahead of time. Got a confirming phone from Sears stating service-man could be at our home between 1 and 5 the next morning. I got the morning removed from function to meet up the service-man. He never turned up and not named. We called them, they ...
I'll never use Sears Repair Service again. I took off work to get an oven fixed for the proverbial 1-5: oo service call. Well, here it is 6:20 pm and no service person. When I call Sears, I'm told either that I just have to wait for him (he's running behind, and if it's 9:00 pm tonight, so be it) - ...
Next effective call for guarantee support on a single item - and Sears functions like its our first call ("we are able to have somebody there btw 1 and 5 per week from Mon") First phone: late May, maintained on June 4. Next phone: June 4 (two hours after technician left), maintained on ...
Service no 87053699. Tech i.D. 63204 service tech was promp in in coming to appt. Excellent attitude. Very informitive. Credit to your company. ...