UPS Reviews, Complaints & Contacts

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Guaranteed delivery boxes late, refund refused with shifting excusesPublished Oct 25, 2004 · Historical consumer allegation
• Small claims court advice after insurance claims denied by adjustersPublished Oct 15, 2004 · Historical consumer allegation
• Postal Express Service Insurance Fraud Ripoff at UPS everybody disowns the damagePublished Oct 3, 2004 · Historical consumer allegation
• Chrome-plated motorcycle parts lost in transit, claim denied for packagingPublished Sep 17, 2004 · Historical consumer allegation
• Insured $4500 package reported left in front of house, claim deniedPublished Sep 8, 2004 · Historical consumer allegation
• New laptop missing from sealed box after pickup, insurance refusedPublished Sep 2, 2004 · Historical consumer allegation
• Ten weeks of delays on lost package, which arrived damaged and unresolvedPublished Sep 2, 2004 · Historical consumer allegation
• Rolex watch shipped to Austria went missing, claim treated as fraudulentPublished Aug 30, 2004 · Historical consumer allegation
• Items returned over missing apartment number, asked to pay shipping againPublished Aug 16, 2004 · Historical consumer allegation
• Guitar with $500 insurance cracked in shipping, claim denied as insufficient packagingPublished Aug 4, 2004 · Historical consumer allegation
• 140 pound package arrived with crushed top, no reimbursement for damagePublished Jun 21, 2004 · Historical consumer allegation
• Brokerage fee of $40.82 on $39.70 hot sauce orderPublished Jun 11, 2004 · Historical consumer allegation
• Ripoff! I was charged for insurance but they have never paid claim for damage during shippingPublished May 26, 2004 · Historical consumer allegation
• Porcelain set shipped with $500 insurance arrived shattered, claim deniedPublished Apr 17, 2004 · Historical consumer allegation
• Lighting set never delivered, receiver told no rights and claim stalledPublished Mar 8, 2004 · Historical consumer allegation
• Crushed copier shipped with $2500 insurance, claim denied for packingPublished Feb 17, 2004 · Historical consumer allegation
• Staples drop-off package not shipped same day, missed job interviewPublished Dec 16, 2003 · Historical consumer allegation
• Camera battery delivery failed twice, rep hung up on refund requestPublished Nov 1, 2003 · Historical consumer allegation
• Ripoff Why the hell buy insurance when they deny any claim hidden charges tooPublished Oct 31, 2003 · Historical consumer allegation
• Overnight package never arrived, reimbursement promised but never paidPublished Aug 22, 2003 · Historical consumer allegation