Independent profile. Not owned, sponsored or endorsed by UPS.
UPS Reviews, Complaints & Contacts
← Back to the full UPS profile
REVIEWS & COMPLAINTS611on USAComplaints · none in last 3 yrs · latest 2020
PHONE1-800-742-5877UPS Customer Service
WEBSITEups.com
HEADQUARTERSAtlanta, GA
PROFILE CHECKED2026-11-05
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Laptop given to scammer despite my warning, insurance claim denied
- Damaged treadmill box delivered, return shipment refused over weight limit
- Guitar neck snapped in transit, $500 insurance claim denied
- Driver left tried-to-deliver notice while I was home with open door
- Lost payments, misapplied invoices, and repeated erroneous collection notices
- Package arrived damaged with bearings missing, claim denied
- Collector sign arrived broken, claim could take five weeks
- Damaged stereo taken without notice, claim stuck between shippers
- Tiffany glass fixture cracked in delivery, $500 insurance claim denied
- Delivery attempted while at work, driver refused to leave package
- Twenty double-boxed cartons arrived smashed, claim denied
- Tool set delivered to wrong address, insurance claim never reimbursed
- Computer box broken on delivery, second package arrived torn open
- More than a year in court over unpaid damaged goods claim
- Poor service and poor customer service
- Computer shipped to son arrived broken, insurance never paid
- Damaged PC claim denied twice after five-month wait for inspection
- Misdelivered package led to rude call and alleged threats
- Police lightbar damaged in transit, claim denied for improper packaging
- Billing errors, unapplied payments, collection calls, and denied claim