UPS Reviews, Complaints & Contacts

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 611 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Lost package insured for $1000, claim check only $111.55Published Mar 19, 2002 · Historical consumer allegation
• Damaged monitor claim: three inspection attempts, more damage each timePublished Mar 14, 2002 · Historical consumer allegation
• Violins damaged in shipping and insurance claim denied for temperature exclusionPublished Mar 9, 2002 · Historical consumer allegation
• Damaged framed print claim unresolved for over two yearsPublished Feb 28, 2002 · Historical consumer allegation
• Paid COD monitor at pickup, then received collection letter for same $157Published Feb 13, 2002 · Historical consumer allegation
• Computer system damaged in two shipments and claim refused, replacement demandedPublished Feb 10, 2002 · Historical consumer allegation
• Insurance claims denied after shipments arrived destroyed, packaging blamedPublished Jan 31, 2002 · Historical consumer allegation
• Package never delivered and insurance claim refused as improper packagingPublished Jan 28, 2002 · Historical consumer allegation
• Insurance claims denied as improper packaging despite extra insurance paidPublished Jan 28, 2002 · Historical consumer allegation
• Damaged wood sculptures shipped to museum, insurance claim unpaidPublished Aug 4, 2001 · Historical consumer allegation
• Package delivery repeatedly failed despite unlocked gate, then held for pickupPublished Jul 20, 2001 · Historical consumer allegation