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UPS
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COMPLAINTS576
VERIFIED PHONE1-800-742-5877
LAST CHECKED2026-10-18
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 576 historical complaints about UPS, published between 2001 and 2020. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Porcelain set shipped with $500 insurance arrived shattered, claim denied
- Lighting set never delivered, receiver told no rights and claim stalled
- Crushed copier shipped with $2500 insurance, claim denied for packing
- Staples drop-off package not shipped same day, missed job interview
- Camera battery delivery failed twice, rep hung up on refund request
- Overnight package never arrived, reimbursement promised but never paid
- Laptop given to scammer despite my warning, insurance claim denied
- Damaged treadmill box delivered, return shipment refused over weight limit
- Guitar neck snapped in transit, $500 insurance claim denied
- Driver left tried-to-deliver notice while I was home with open door
- Lost payments, misapplied invoices, and repeated erroneous collection notices
- Package arrived damaged with bearings missing, claim denied
- Collector sign arrived broken, claim could take five weeks
- Damaged stereo taken without notice, claim stuck between shippers
- Tiffany glass fixture cracked in delivery, $500 insurance claim denied
- Delivery attempted while at work, driver refused to leave package
- Twenty double-boxed cartons arrived smashed, claim denied
- Tool set delivered to wrong address, insurance claim never reimbursed
- Computer box broken on delivery, second package arrived torn open
- More than a year in court over unpaid damaged goods claim