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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repair Appointment Missed After Four Hour Wait, Robocall Offered Rescheduling
- Defective Washer Return Charged 15% Restocking Fee Plus Pickup Fee
- Entertainment Center Arrived Destroyed, Further Delivery and Pickup Problems
- Air Conditioner Repair Delayed Three Months After Technician No Show
- Washer Repair Needed Six Visits, Technicians Missed Appointments
- Credit Not Returned After Switching From Repair to Voucher Appliance
- Optical Visit Marred by Employee's Offensive Personal Conversation
- Dryer Repair Part Failed in Four Months, Customer Charged Again
- Online Repair Scheduling Confirmed Appointments Where No One Showed Up
- Heating System Needs Costly Compressor Repair After Seven Years
- Appliance Parts Order Cannot Be Cancelled Even Seconds After Placing
- Price Protection Request on Whirlpool Gold Refrigerator Went Unanswered
- Refrigerator Ice Maker Not Properly Repaired After Five Service Calls
- Bed Set Delivery Errors Cancelled Rebate, Missing Frame Wheels
- Refrigerator Missing at Delivery, Pregnant Customer Dismissed by Salesperson
- Washer Capacitor Replaced Three Times in Three Weeks Under Home Warranty
- Mattress Sagged Within Two Months, Replacement Refused After 30 Days
- Washer Not Spinning After Repair, Technician Charged Twice for Part
- No Pajamas in Stock at Two Stores During Columbus Day Sale
- Store Credit Card Approved But Unusable for Television Purchase