My name is Craig O in April of the lastyear 2010 I received 3 estimates for roof repair, 2 estimates came in at about 14000.00 One was from Kyco roofing the other from Scott roofing the 3rd est. Was from Sears for 16500.00 we decided to go with Sears as they seemed to promise the best warranty and backing up of there product plus being such a big company thought we would have less problems.
My contract clearly stated all wood for patio to be covered and all rotten or damaged wood to be replaced, also contract states # 30 felt paper and double #15 on patio. We were also promised so much more from the salesman that simply did not happen.
Since install we have had nothing but problems most notably there was clearly bad wood that was not replaced, leaks at chimney and large amounts of debris on the ground "Roof shingle aggregate" from asphalt shingles every time it rained.
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