Beware! Once you place an order with Sears for appliance parts you cannot cancel it! They take your money and regardless of the reason you cannot cancel the order even seconds after you place it! For any reason, apparently even if your child or an unauthorized person placed the order, or you did it in error, or you chose the wrong part. This is crazy. No one should buy from them! I found my part a lot cheaper elsewhere and now I can't stop the higher-priced order from Sears. Maybe I am to blame for not checking more sources first, but I trusted them that they would be competitively priced. My bad. Very stupid customer relations on their part, though, as I will never buy another part from them ever!!
Complaint / Review
Sears Appliance Parts
Appliance Parts Order Cannot Be Cancelled Even Seconds After Placing
Author: SusanD
Offender: Sears Appliance Parts
Country: USA State: Alabama City: Mobile
Site: searspartsdirect.com
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