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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Washer and Dryer Delivery Failed Over Gate Code, Managers Could Not Help
- Layaway TV Order Cancelled, Reinstated Offer Refused at Store
- Washer and Dryer Delivery Failed Twice Over Vent Setup, Order Cancelled
- Washer Repair Took Three Months, Downgraded Parts Left Clothes Wet
- Lawn Tractor Repair Appointments Messed Up, Support Hard to Understand
- Repeated No Show Technicians and Cancelled Appointments Despite Service Agreement
- Washer Repair Took Three Weeks, Social Media Team Offered Gift Card
- Online Appliance Orders Altered Wrongly, Hours on Hold to Fix Problems
- Washer Switch Repair Cost $217 Plus Overpriced Screws
- Refrigerator Seal Order Lost in Transit, Customer Service Unhelpful
- Dented Freezer, Warranty Misinformation and Layaway Pickup Failures
- Customer Support Transfers, Poor Website, and Costly Warranties
- Carrier Furnace Needed Three Evacuation Motors, Costly Repairs Repeat
- Washer Timer Replaced With Refurbished Parts Burned Out Motor
- Rebate Card Would Not Work at Another Store, Customer Fears Scam
- Washer Repair No Show Twice After Many Calls to Customer Service
- Mattress Sagging Under Ten Year Warranty, Credit Refused Over Stains
- Engine Destroyed After Oil and Coolant Change, Insurance Claim Stalled
- Washer Overflowed Flooding Three Rooms After New Installation
- TV Installation Damaged Wall and Mount, Fix Never Provided Despite Full Payment