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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Microwave Repair Delayed Over a Month, Technician No Show Twice
- Roof Contract Promises Not Kept, Leaks and Shingle Debris After Install
- Customer Told by Employee to Check Mobil 1 Synthetic Oil Bottles
- Three Missed Repair Windows for Dishwasher Pump in NYC
- Brakes and Alignment Quoted Three Hours Took Eight, Service Advisor Dispute
- Technician Tracked Down Washer Part and Installed It Same Evening
- Kenmore Refrigerator Delivery Damaged Laundry Room Floor, Service Declined
- Refrigerator Repair Appointments Took Two Months Under Master Protection Agreement
- Bosch Washer Installed Incorrectly, Sears Repair Tech Unfamiliar With Brand
- Heating and Air Unit Broke, No Technician Available in Savannah
- Roof Installation Costly With Bent Vent and Poor Service
- Fridge Repair No Shows for Three Days, Lost Pay Waiting at Home
- Refrigerator Repaired Three Times, Still Not Working After Six Weeks
- Air Conditioner Repeatedly Failing, Technician Refused Return Visit
- King Bed Order Arrived Piecemeal, Mattress Missing, Order Cancelled
- Kenmore Refrigerator Freezer Frosting Over Again After One Year
- Treadmill Technician Never Arrived After Nine Hour Wait in Puerto Rico
- Lawnmower Price Match Dispute Passed Between Many Support Reps
- Water Heater Repair Visits Missed Despite Extended Service Contract
- Television Not Fixed After Month, Replacement Refused