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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wrong Screws Ordered for Refrigerator Handle, Service Call Cancelled Last Minute
- Dishwasher Leak Repair Delayed, Wrong Part Sent Twice, Appointment Cancelled
- Three of Five Kitchen Appliances Never Delivered, No Credit After a Year
- Five Repair Visits and $900 in Parts, Bosch Dryer Still Faulty
- Washer Repair Appointments Cancelled or Late, Phone Hold Line Went Dead
- Push Mower Warranty Repair Quoted $35 Then Billed $70
- Billed Cancelled Card Despite Notice, Credit Bureau Reported Nonpayment
- Item Out of Stock After Payment, Then Offered Only at Higher Price
- Dryer Warranty Repair No-Show, Customer Advocate Refused Manager Name and Hung Up
- Treadmill Technician Broke Motor Screw, Appointments Missed, Customer Called Hostile
- Damaged Mattress Set Exchange, Hole in Ceiling and Scratched New Bed
- Leaf Blower Sent to Wrong Address, Replacement Refused Before Christmas
- Appliances Outlasted Others Bought Elsewhere
- Playstation 3 Order Cancelled After Three Weeks, Refund Took Five More Days
- Mattress Sagged After Four Months and Home Inspection Refused
- Boiler Cleaning Not Covered Despite Seven Year Service Agreement
- Promised $380 Refund Not Paid and Repairs Scheduled to Old Address
- TV Repair Appointment Missed and Customer Said to Have Cancelled
- Ice Maker Repair Cancelled Hour After Confirmation, Next Slot July 24
- Dryer Repair Delayed by Cancelled Visit and Wrong Part Ordered