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Sears Reviews & Complaints
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REVIEWS & COMPLAINTS3,406on USAComplaints · none in last 3 yrs · latest 2015
WEBSITEsears.com
PROFILE CHECKED2026-10-06figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 3,406 historical complaints about Sears, published between 1999 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Washer Still Broken After Late Repair Visit and Review Request
- Riding Lawnmower Repair Visit Missed and Two Week Wait
- New Riding Mower Failed Repeatedly and Repairs Took Months
- Technician Mike Praised for Going Above and Beyond on Repair
- Six Month Contact Lens Order Delayed Over Three Weeks
- Washer Technician No-Show After Four Hours and Long Call Transfers
- Refrigerator Repair Appointments Mixed Up and Support Call Dropped
- Range Warranty Expired Sooner Than Told, Burner Wiring Charred
- Stackable Washer Caught Fire, No Replacement After 92 Days
- Layaway Cancelled After Missed Payment and Refund Process Unclear
- TV and Blu-ray Returned, Restocking Fee Charged and Card Double Billed
- Empty Perfume Tester Bottle Led to Shoplifting Charge and $250 Demand
- Faulty Compressor and Five Year Warranty Not Honored
- Repairman Called in Sick and Never Notified Customer of Appointment
- Repair Went Well and Technician Praised
- Scheduling Mix-Up Left Customer Waiting After Three Week Booking
- Siding and Gutters Contract Signed, Then Records Lost and Siding Switched
- Repair Appointments for Five Appliances Missed Repeatedly
- Refrigerator Repair Window Missed on Birthday and Call Dropped
- Elderly Parents Face Repeated Refrigerator Repair Delays and Cancelled Visits