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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Accidentally Purchased Plane Ticket and Refund Refused After Complaints
- Two Tickets Purchased Without Confirming Which Airport, No Refund Within Minutes
- Cancelled Flight With Delta but No Credit Received From Booking Site
- Son Used Grandfather's Card for Reservation and Hold Not Removed
- Hurricane Evacuation Required Buying New Tickets and Refund Refused
- Both New Year's Eve Hotel Nights Cancelled but Second Night Charged
- Four-Star New Orleans Hotel Deal Cost Extra for Parking and Fridge
- Savings Claimed Were Only $10 and Son Got Worst Flight Option Home
- Charged for Two Flights After Only Comparing Prices, No Changes Allowed
- Charged $234.47 for Days Inn Booking I Did Not Realize Was Final
- Moving Company Never Delivered Furniture After Repeated Delays and Name Changes
- Charged $358.12 for Airline Ticket After Only Trying to Compare Prices
- Hotel Reservation Booked Without Acceptance, $350 Charged for Las Vegas Hotel
- Hotel Request Resulted in South Beach Resort I Did Not Select
- Transaction Completed Without Authorization After Date Change Request for Anniversary Trip
- Hotel Cancelled Booking After I Skipped First Night, Had to Pay Again
- Website Loops, No Refunds and Unhelpful Replies From Customer Service
- Reserved Hotel Suite Turned Out to Be Smoking Room, Cancellation Fees Charged
- Charged $3,200 for Ireland Package After Email Said Booking Had Failed
- Car Rental Never Used but $574.34 Not Refunded