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Priceline
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COMPLAINTS638
VERIFIED PHONE1-877-477-5807
LAST CHECKED2026-10-14
Complaints & Reviews on USAComplaints
USAComplaints currently maintains 638 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Name your own price booking charged with no recourse
- Could not cancel mistaken hotel reservation made minutes earlier
- Hotel star rating differs and extra bed upgrade fee charged
- Booked Business Class, received Coach ticket and refund refused
- Worst hotel in unsafe area, cancelled rooms but still charged
- Refund refused after vacation booking, unfair contract terms
- Reservation cancelled within hours of booking, no refund given
- Charged $20 more than the hotel was paid
- Charged $675.55 for flight bid accepted at $252
- Non-Refundable Non-Transferable Tickets and Management Does Not Return Calls
- Ticket Name Change Refused, Lost $2,100 Over Married Name and Passport Mismatch
- Tickets Charged Before Itinerary Shown and Daughter Seated Away From Parents
- Vacation Package Reservations in Husband's Name Cannot Be Changed, Lost $900
- Hotel Star Rating Inflated and Complaint Dismissed Without Adjustment
- New York Hotel Has No Air Conditioning Despite My Heart Condition
- Flight Booked Without Confirmation Does Not Meet Required Times for Wedding
- Cancelled Hotel, Flight and Car Reservations Refused Before Police Department Interview
- Moving Companies Under Several Names Scammed Customers Despite FMCSA Fine
- Flight Booked to Depart at 10:09pm Despite Promised 6am to 10pm Window
- Opaque Fares and Name Your Price Process Misleading, Lost $3,300 on Tickets