Independent profile. Not owned, sponsored or endorsed by Priceline.
Priceline Reviews & Complaints
← Back to the full Priceline profile
REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Reservation cancelled and date change never made, no refund given
- Booked wrong flight date leaving me stranded
- Itinerary through Salt Lake City arriving at midnight made tickets unusable
- Hotel bid accepted for the wrong date and charged $25 to cancel
- Charged over $1,100 for tickets I never accepted and later forfeited
- Charged $648 for unused ticket and refused to allow a change
- Fourth bid placed after rejections and $859 charged for tickets
- Billed $400 for hotel rooms after offers were rejected
- Return date set two weeks early and charged $150 to cancel
- Approved for an economy car instead of the larger car I wanted
- Billed for car rental after bid status showed rejected
- Grocery tokens forced and unavailable items removed with card still charged
- Refused to change ticket time unless I paid my offer price again
- Given tickets with times that ruin our trip and pay to change
- Charged twice for the same tickets and refused to resolve it
- Confusing house account program charged my card ten dollars each time
- Flight times booked opposite to my request and tickets unusable