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Priceline Reviews & Complaints
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REVIEWS & COMPLAINTS637on USAComplaints · none in last 3 yrs · latest 2014
PHONE(877) 477-5807Customer service
WEBSITEpriceline.com
HEADQUARTERSNorwalk, CT
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 637 historical complaints about Priceline, published between 1999 and 2014. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Flight Times Cut a Day From Vacation, No Exchange or Refund
- Credit Card Charged Before Itinerary Shown and Return Flight Booked Early Sunday
- Dolphin Swim Booking Failed in Mexico and $238 Charged for Missed Swim
- Charged $4,507.50 for Six Hawaii Tickets Before Seeing the Itinerary
- Booked Holiday Inn at Three-Star Level Described as Hilton or Hyatt Class
- Final Price Was $208 Higher Than the Agreed Price, No Recourse Offered
- Hotel Price Cheaper on Hotel's Own Website, No Cancellation or Upgrade Offered
- Could Not Cancel Trip Minutes After Booking and Found Cheaper Package Elsewhere
- Chicago Hotel Star Rating Misleading and Refund Refused
- Hotel Room Cost More Than Standard Rate and Customer Service Gave Runaround
- Left Without Return Flight Tickets After Reservation Was Cancelled
- Entire Round Trip Ticket Cancelled After Son Skipped First Leg, Paid Twice
- Hotel Booking Placed Me Near O'Hare Instead of Downtown Chicago
- Booked Two-Star Hotel Despite Website's Own Three-Star Rating Guide
- Booked Fort Lauderdale Flight Instead of Key West After Credit Card Charge
- Lost car seat, missed flight, and agent refusing to help with dog
- Hotel Booking Hid $11 Nightly Parking Fee at Del Mar Hilton
- Flight Itinerary Differed From Request and No Refund Offered
- Refused Refund After Daughter Bought $434 Ticket Instead of $245 Offer
- Hotel Was Nine Miles From the Beach, No Refund Given