Sears has certainly lost a customer this week. After reading on the Sears website about their purported customer service guarantee Price Match Plus I've reached the end of my rope. For those of you who do not know of this program (read Sears official statement on the program at Jsp? BV_SessionID=? ...
Yes I bought a tractor the Sears GT5000 along with a front loader, box cutter, and wheel barrel all the same day and I ordered it from my local Sears store in Pahrump NV. They gave me my receipt, my rebate receipt, and I mailed these in to the rebate center as the instructions said. I purchased all ...
I am so glad I found this site. It is actually great therapy after this harrowing week with the likes of Sears, their service center and their so called National Customer Relations line. Reading the unbelievable stories from Hawaii and Westminster, Maryland actually helps me makes sense of what has ...
Facts: 1. I was having a new home constructed in Westminster Maryland, expected completion date was originally January 7th, but because of delays we did not settle until Wednesday, March 9th. 2. I wanted to purchase a Kenmore Refrigerator and a High Efficiency Washer/Dryer pair, because of ...
Quick tale— Saturday 1/15/05 ordered mattress set from Sears after searching 20 minutes for sales help. (Briarwood Mall, Ann Arbor, MI). Offered free delivery as incentive. Sounds good, but they still charge a customer $50 and then customer has to complete forms and mail in for ...
A Service Nightmare: Sears, Roebuck and Co. In August of my wife and I purchased a Kenmore side-by-side refrigerator/freezer for just over a thousand dollars. We were a little disappointed when in less than two years the electronic control board failed and had to be replaced. Of course it wasn't ...