I recently ordered three Craftsman ball-bearing tool chests from Sears.com. Total cost around $1000. Here's my experience: 1) One tool chest arrived, as promised. 2) One tool chest got lost and was then damaged in shipment. Sears emailed me that UPS had it in transit.in fact, after several attempts ...
The only high definition TV I have burnt out June 30th. I figured I would take it to Sears granted the store was really close to my house (nearly within walking distance). I have always taken my equipment to Sears and never had a problem with the repair center until now. I put the TV in the ...
I purchased a HVAC unit from sears 4 years ago. I also purchase the "GOLD MASTER" warranty plan which we were told would cover parts now what consumer in even there WORST state of mind, would schedule an appointment for service 3 weeks from the time that thier unit is broken while living ...
I bought a Duel Fuel Range (along with a fridge) significantly less than this past year. Not just made it happen apply terribly no real matter what I employed but color began arriving down particularly around one-burner, finding bigger and larger, actually towards the steel, everytime I cleaned. ...
Sears could not deliver on the agreed upon date. They suggested I cancel the entire order and re-order with the original desired date. I did this and miraculously they were able to deliver on the desired date. However, they charged me for both the canceled order and the recieved order. I have spent ...
I have had Sears come out to repair an icemaker 4 times with the same results - ordered wrong part or fixed to break again within 3 weeks. Have talked to customer service on 4 occasions and have been given a different answer to 2 different questions. I will never again walk thru a Sears much less ...