Site: sears.com
Found 669 reviews / complaints
Page 88

Sears Maintenance Agreements
Sears maintenance agreement problems... Stayed home 7 full days while different service techs tried to fix air conditioning unit. Richmond

Shops, Products, Services Hampton roads 0

Last year, end of the summer we started having problems with air conditioning upstairs in our 5 year old home not working. Techs came out after a long wait for an appointment. He cleaned and did preventative maintenance on air conditioning. Unit. Claimed it should work but to call back in spring ...

Sears
Very poor customer service

Electronics and household app. JH5 0

Bought a bad expensive refrig. Called for service, 4 times. Finally requested another model. They refused. Said I was complaining on day 93, I had 90 days to get replacement. I have talked to at least 20 people, they all say sorry. I am not through just backing up to refocus. You cannot speak with ...

Sears
Horrible product

Electronics and household app. Ed Marshall 0

I purchased a self propelled Sears Craftsman lawn mower one years ago. That means, this is the second season I have used it. I paid $300 for this mower. It is a model # 917.377842,6.5HP Honda engine, and "features" easy height adjustment with one lever each for the front and back wheels ...

Sears
Installation overcharge

Shops, Products, Services Pit5 0

Bought a Kenmore 370, no problems yet with the appliance, but I am hoping I can stop anyone else from getting ripped of with installation. For less than 2 hours of work I was charged $530 by the installer, which was a lot, but I just wanted this thing done with... The I find out Sears bill me on ...

Sears
Poor service

Electronics and household app. Grandma6 0

Sears charged my credit card $275.00 to fix an ice maker in my refrigerator. They come from 8-5 & you need to wait 10-14 days. First repair man put a new part in and it worked for less than 24 hrs. Called Sears repair and they said I had to wait 3 days and call back -their policy. Did that, ...

Kenmore Refrigerator
Cracks in line

Electronics and household app. C.Barbero 0

(12/06) We purchased a Kenmore Alongside Fridge 106 56936600 and found breaks within the lining (5/08). We named Sears, we were informed we'd to truly have a fix guy come take a look. He came & stated the one thing the manufacturer-recommended was an epoxy to protect the breaks which have ...

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