My main complaint is the service is poor, but mostly the problem with automated answering system, it took me over an hour to contact a real person who could help me. I have mostly Sears products in my home but that will end because of poor service and a poor communication system. Sears has lost a ...
We bought a dryer listed at $399 and were told there was a rebate on the delivery. We were also told not to use our sears card because there was a 10% off promotion and that would make our sale go below $399 and not eligible for the delivery rebate. Now they will not honor the rebate because on the ...
Purchased a Sears Kenmore Refrigerator in November. Ceased working at-x-mas, yes, per month following the one-year guarantee. (incidentally, because when did we begin accepting devices like a Fridge were just advantageous to annually?). Therefore, I thought I had been attached and chocked it-up to ...
We purchased a GE Profile washer and dryer from Sears on July 17 being told it was in stock. After we already went through all the paperwork to start a Sears Card account to get $100.00 rebate, we were told the dryer wasn't in stock. We agreed to an Aug 4 delivery for both. Only the washer arrived. ...
When called Sears at 803-753-4501 for an appointment, I was told the technician will tell you how much it cost me to fix my TV in terms of labor and parts after diagnosis. I was also told I have a chance to decide to whether let him fix the TV to pay the cost of labor and parts, or let him leave ...
Purchased a Sears installed garage opener, wouldn't fully work with car. Sears would not replace. Do not buy at sears. Manager rude. Hot line said they must support manager in field. Sears insisted that I buy an upgraded opener, and that I pay the installation charges. The manager was very rude to ...