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Sears Optical
Worst service in my life

Oct I applied my Sears card at Sears Visual to buy a set of spectacles on the great purchase. I had been advised repeatedly just how much I had been keeping. Okay, excellent. Today it is nearly June and that I still do not have what I requested for nearly this past year. I really hope no body has ...

Sears
Bait and switch

I ordered a shop vac from sears on 7/4/08 via the web site. They charged my credit card right away. The web site still shows the order is in process and will ship in 7-9 days I contacted sears on 7/30 - they tell me they decided not to sell the item at that price and had internally canceled my ...

Sears
No refund

I placed an online order for a TV on July 7th. The receipt indicated that the TV would be available for pick up in approximately 11 days. My credit card was charged immediately. The item was delayed twice. On July 29th, I attempted to cancel the order. Eventually I called the White Marsh store. I ...