Here's a copy of the letter I sent to Sears. It tells the story: On Saturday, June 7, I ordered a Samsung front-load washer and matching dryer, and had it set up to be delivered on Saturday June 14. I received a call on Friday June 13th, and was told the appliances would be delivered on Saturday ...
In 2001 bought a sears kenmore side by side refrig - ice maker didnt work cost 250- then freezer failed ruined 308 dollars worth of meat -sears fixed it broke again - 2002 sears gave me credit for 1500 plus, bought sears kemore elite for 1795, it is now 5years and 5 months old in the last 3 weeks ...
I have more than once written e-mails to the different sites within the Sears headquarters thinking I could get an answer. I have yet to have any direct answers given from anyone within the diffident departments the e-mails were sent. Case and point, bought a used tractor mower which the person ...
I have a service agreement with sears for my ac July 2 service agent advised needing new parts (2) and the parts will be delivered to the home and a technician will be back on 7-18 parts did not arrive when told called sears that's when I was told parts on back order will reorder parts arrived a ...
Was told about the $75 minimum fee no matter what the problem with my fridge was. Was prepared to pay that, as my research indicated that is the average hourly rate paid for appliance repair nationwide apparently. However, technician spent 20 minutes, cleaning out a drain from the defrost system of ...
I bought a sears lawn tractor and 3 year warranty in June from my local SEARS store in Pottstown PA, in May I paid $162.17 for their preseason special, while doing the tune up the tech saw that the 3 mandrels were broken and the nose roller missing, he ordered the parts and set up installation for ...