This is a major complaint that needs addressed because of the defect in your Kenmore Side by Side refrigerator continues to break. I purchased model 253.5466340A in Nov. Of 2005.in Dec. 2006 the water arm paddle broke off when I pushed a glass against it. I was highly disappointed with the quality ...
After sears confirmed through e mial that my repair appointment was set for 6.2.08 between 8am and 1200pm, i was called at 946am to say they had no one to send, could they send tomorrow. Totally unexceptable after i had taken day off work to be here for this appointment. ...
Out 2 weeks ago and he said dryer was repaired. It ran for 3 days. I called back in and the first available appt. Was today July 14th between 8-12. The same 2 techs showed up and said that they replaced a pulley belt. The dryer ran for ONE load of clothes and is once again doing the same thing, ...
Our 7 year old Kenmore washer, on which we are forced to have an extended warranty because it is such a piece of trash, broke for the umpteenth time 5 weeks ago. Sears sent a tech, who could not repair it, and who could not persuade Sears to replace it.instead, Sears will repair it again. I was ...
Sears has got to be the worst run company and have the worst customer service department. I purchased a dishwasher from them and have pages and pages of notes to myself on how I arranged for delivery, arranged for installation (separate from delivery), and arranged for repair. The unit was ...
Purchased General Electric Array design # JBP35DK1CC, SN SH228415Q on October 11 in the nearby Sears Roebuck Shop. The enamel round the burner lips began to remove inside a handful of months. It got so poor that I eventually went in January towards the shop and reported towards the salesmen and ...