Hello, I am new to Sears and for my first major purchase the experience was horrible. I need a new stove and had been watching the prices for weeks. I finally decided to go with Sears because out of all the retailers they seemed to have the best price. On Black Friday Morning I had my mother call ...
Below, starting from the bottom you will find three e-mails I sent to the DOJ the problems I've encountered through trying to purchase Christmas gifts from www.sears.com. This is the second update. Notice below the two transactions copied from my online banking. The two previous emails I sent are ...
I ordered a TV online Thanksgiving night, item showed in stock and that it would be delivered to the store. 3 days later I get an email that says the item is unavailable. False advertising, they show a great sale price because they never intend on sending you the item. Salesman tried to bait and ...
On September 14 we purchased a computer off Sears.com. Prior to the order being shipped we changed our mind and called their customer service line to cancel the order. The operator we spoke with told us her computer was down but that she would try to cancel it once it came back up. However, we ...
I am disputing late fees, overlimit fees and finance charges with Sears Gold Mastercard. I have sent many letters and called there customer services, but in vain. ...
My husband and I went to Sears to sign up for their wedding registry. While at the store, no one knew how to help us, which should have been a sign for us not to sign up. Our wedding was October 14th. Guests began calling me, telling me they were unable to sign into our online wedding registry. ...