Sears website advertised a phone. I committed to purchase but instead bought broken promises, potential fraud and abysmal customer service" – all at my ADDITIONAL cost. Money was committed from my account to Sears however, the company cancelled and blamed a 3rd party supplier who knew nothing ...
I was in your store today to buy the RCA 42" TV that is on sale for 299.00 and to no surprise your store is out of stock. How in the world can you be out of stock when the sale just started today, 12-13-13. The sales rep gave me a whole lot of excess's but the bottom line is that I am the ...
I got my car serviced at the Sears auto store in WS-NC, they charged me 117.00 for the part & 135.00 for labor to put the part on, I did research on that same part at AutoZone & Advance, the part cost 50 to 60 dollars. What I'm saying is that the Sears Auto Center ripped me off. To make it ...
While under warranty, I called Sears to inform them that I've lost all the food I recently bought because my refrigerator was not cooling. I waited about two weeks for a technician to arrive and he told me parts had to be ordered and those pieces would come in five shipments. After waiting for ...
Sears knew that the truck carrying my appliances went into a ditch — but didn't bother to tell me. So I continued on the plan to be ready for the delivery, and hired someone to disconnect my current appliances. I had offered my current range to someone, and they picked it up. Then we waited. And ...
We bought a Kenmore washing machine from Sears about 18 months ago for about $500. My wife bought the Warranty package from Sears, as she relies on the machine every day. The machine started to get noisy a couple of months ago. We called. Service visit scheduled. The technician visited, said it ...