Got written and "robo" call confirmation of appointment for 8a-noon on 10/23. After waiting until 2pm, began calling them - they didn't even own up to NOT Showing up. "Next available appointment" is 2 weeks out. First claimed we weren't home and that they called - LIES, we have ...
My parents are in their 80's they trusted Sears to do a bathroom remodel. Bad choice! They said they were going to take out ALL walls and get them ready for the painter to paint them, they put in half the walls! The toilet keeps running and faucets are leaking the contractor for Sears told them, ...
I have been calling my local Sears store for hours now to get in touch with someone in the appliance department to no avail! No one has picked up the phone and honestly I'm just going to return my range microwave because it just isn't worth talking to the stupid automated machine that they have ...
I purchased a Kenmore microwave less than one year ago. About 2 months ago the microwave stopped working, Sears came out and repaired it. Now it runs but does not heat at all. Chatted with a rep, Sears will send a repair person more than 2 weeks from now. They will not consider replacing a ...
My husband and I have been loyal sears customers for 40 years. Every appliance we own is sears and we have the service contract on them. My oven has been out for almost one month and I waited the first time for 2 weeks for a repair man and now I have been waiting a week since the first time one ...
After much research about mattresses, I followed consumer reports suggestion to purchase a mattress set at Sears. My husband warned me against it. The salesperson was honest with me. He said he only works on Sunday and knows nothing about mattresses. He offered me to use his iPad to do my own ...