In July, our oven stopped working. A Sears technician came out to assess the repair needed and determined the range could not be repaired. The distributor is no longer manufacturing the parts needed for the repair. We purchased the range in August 14. We also purchased a master protection agreement ...
I purchased a new mattress from Sears in January (yes, 2 years and 8 months ago) and it is sagging horribly on one side. I called the mattress warranty line, and an inspector was sent out. The inspector measuered the sag at MORE than the required 1 ½%u201D and agreed that the mattress was ...
Took the day off work today and no call/no show. No call from the installation service to say they were not coming. Had to call up the national number and they tried to call the installer and the installer's office was closed. What a waste of time. I had a lot to do today and was stuck. Good price ...
The door for my ice maker needs to be replaced. A person comes, after much discussions about a new frig., he finds the part is available after all, orders it. The repair appointment is scheduled for Saturday. When no one shows up, I check the receipt to see that the appointment is for October 12, I ...
Do not use Sears, you will over pay! First, a salesperson shows up and gets you to watch their powerpoint presentation on their computer to promote the company with misleading slides. Keep in mind that their visit is on average 3 hours. This is by design to wear you down and get you to buy. If you ...
My 2005 Kenmore Electric Range (model 790.96619401) caught fire this afternoon. Thankfully, my husband and I were present, as were my FIVE children. We were left shaken to say the least! I was preheating my oven when I heard a crackling sound. Suddenly, I saw a spark that quickly turned to flames ...