Terrible customer service, 2nd repair in 3 months and I've waited two weeks for parts. They don't respond to inquiries, I've spent hours on the phone, no resolution... Someone will call me back and they never do. I will never, ever ever purchase anything from Sears. No washer for 2 weeks with 5 in ...
In July, our oven stopped working. A Sears technician came out to assess the repair needed and determined the range could not be repaired. The distributor is no longer manufacturing the parts needed for the repair. We purchased the range the range in August 14. We also purchased a master protection ...
I purchased a new mattress from Sears in January (yes, 2 years and 8 months ago) and it is sagging horribly on one side. I called the mattress warranty line, and an inspector was sent out. The inspector measuered the sag at MORE than the required 1 ½%u201D and agreed that the mattress was ...
I purchased a new mattress from Sears in January (yes, 2 years and 8 months ago) and it is sagging horribly on one side. I called the mattress warranty line, and an inspector was sent out. The inspector measuered the sag at MORE than the required 1 ½%u201D and agreed that the mattress was ...
Took the day off work today and no call/no show. No call from the installation service to say they were not coming. Had to call up the national number and they tried to call the installer and the installer's office was closed. What a waste of time. I had a lot to do today and was stuck. Good price ...
The door for my ice maker needs to be replaced. A person comes, after much discussions about a new frig., he finds the part is available after all, orders it. The repair appointment is scheduled for Saturday. When no one shows up, I check the receipt to see that the appointment is for October 12, I ...