They don't show up on time, and it takes multiple visits (after waiting 10-14 days) to get an item repaired, assuming its ever repaired. This used to be a quality company with good service. That is simply no longer true-shop elsewhere!!! ...
I purchased a garage door opener in March. Since that time, I have scheduled installation through Sears on line installation. I received a confirmation with date and an email stating someone would call to set a delivery time frame. My credit card information was provided based on the company's ...
I have had the worse experience with a mattress delivery from Sears. No one called to let us know the postal code was wrong on the delivery address. We waited for 6 hours for delivery. I called and was told the mattress delivery first they had showed up and then no they did not show up. Now it is a ...
My husband and I bought a water heater from Sears recently. After discussing our existing water heater setup, the salesperson clearly told my husband and me, "Your installation charge is $229." when the Sears installation crew arrived, they presented us with an additional invoice for ...
The unit started to fail under warranty and after months of a unit that didn't work and 4 technician visits they would not honor the warranty. They're customer service is awful and I will never shop there again ...
I had a simple dryer repair that needed to be made. I called Sears Repair and scheduled an appointment. I bought a Sears Product Warranty for the dryer for $206.00 to cover all repair cost. I specifically asked that the technician call my husband's cell number because he was the one that was taking ...