I purchased a Sole E35 elliptical March 3.in September the incline failed to work. I called Sears to set an appointment to have it repaired. As of today, December 30 it has yet to be resolved. I have missed 3 days awaiting a technician to repair the machine which based on Sears schedule for my area ...
So I bought the kids a ping pong table from Sears - the price seemed right. Drove the SUV to the store to pick it up - it was huge - too big to fit in the car. So we set up home delivery - for after Christmas. I paid them $69.00 for the service. Biggest mistake ever. It's understandable when a ...
I had an extended warranty on several home appliances. Recently, the annual checkup was required on one of the appliances and after three no-shows from the repair person, I was more than upset. Yes, I had to take off from work and was held prisoner in my own home! Finally, the repair person showed ...
Had my front load washer for about three years. One day it would finish a load and the light would stay on and the front control panel went blank. I had to unplug it to "reset" it after every load. I called Sears and they set an appointment to have it fixed. It took over a week for the ...
I want to give a big THANK YOU to Bill in the tools department! He saw I needed help lifting a heavy hydraulic jack into my cart. He got it into my cart, processed my purchase and helped me get it into my car with the best attitude:) His nametag said "in training" so I do not know his ...
My refrigerator stopped working after just 2 1/2 years. I contacted Sears repair and they could send a repair person out 4 days later, and I'd have to take off work to accommodate it. Their cost was $280, or $85 for the home visit to be applied to the cost of the repair. I called a local repair ...