On 6/24/08, I ordered a matterss set on line. It consisted of 2 box springs and a king mattress. The 2 box springs sets were required to fit the mattress. It said instock for my zip code: 31210 I received automated calls almost daily confirming my delivery for the morning of 7/5/08. I gave my ...
Our 2006 Kenmore Elite 25 cu. Ft. TRIO French Door, Bottom Freezer Refrigerator, costing a $2,246.98 mal-functioned. Fortunately, I left the house for only 2 hours and when I returned: I found the interior light stuck ON with the fan not working either, even with the doors closed. The plastic light ...
My wife and I have been sears card holding members for twenty years and today we've decided to no longer shop at sears ever again, and it all has to do with your lousy service dept., where no one knows their head from their ass. We purchased a few years back a Sony SXRD LCD Projection tv and we've ...
Two weeks ago, I called Sears Home Repair to schedule the repair of my refrigerator. My call was answered by a call center. An appt was scheduled and I paid the fee up front. My appts have been cancelled by the company 5 times! The one time the tech did come he replaced the fan. I said it still ...
So, Sears has finally irritated me for the FINAL TIME!!! I've decided to let everyone I know how bad Sears is. Their merchandise is shoddy, and their customer service is horrible. Whenever I have had trouble with them in the past year, their response has been, "Your product is out of ...
I purchased a Kenmore Refrigerator from a Sears store in Atlanta in 2000. Since that time, my refrigerator has gone out twice. I have a service contract with Sears so I called to have my refrigerator repaired on August 25. A repairman came out to my house on August 27 and after taking it apart, he ...