I called Sears to report my gas range (oven) was not working and it was explained that a service call would be $65.00 regardless of whether I had it repaired or not. I felt since this was a Sears product (Kenmore), they would either have the product or could obtain it within 1-2 days (at most). The ...
On May 1st of My wife took my Van to SEARS to have one tire replaced. While SEARS had the van on the lift, they allowed an employee to drive a Jeep into the shop. It turns out that the employee did not know how to drive a stick shift, and he lost control of the Jeep, knocking over an engine ...
Dear Sears Representative, I just returned home after having tires installed at the Port Huron, MI location to find I am victim of dishonesty from Sears. I called the store and arranged for tire purchase and installation. I requested a set of Michelin's on sale for $98. The sales person on the ...
I purchased a Packard Bell computer with a Sears charge card and had nothing but trouble with it the day we brought it home. I didn't even have the computer home 24 hours and it took a dump on me. I called Sears and they said someone would come to our home to look at it. No one showed up. I called ...
What has happened to Sears? I paid cash for a refrigerator that had to be ordered. I was told that it would be delivered the following Tuesday. When it didn't show up I called. I was told it was on backorder and would come in three weeks. I had already waited 2 weeks and was very upset that NO ONE ...
I bought a big Zenith projection tv from Sears at Towneast Mall, Mesquite Texas. After 3 years Zenith sent me a report stating I needed to have it checked as it had a defect and could catch on fire. We called the Sears 800 number. The service man came out and fixed (supposedly) the part. One month ...