Usacomplaints.com » Miscellaneous » Complaint / Review: Sears - Refrigerator Sensor Failed in a Week and Replacement Delayed. #25012

Complaint / Review
Sears
Refrigerator Sensor Failed in a Week and Replacement Delayed

We bought a fridge because it was supposed to be the best on the market, a week later the fridge stops working because of a sensor that Sears knows about but they don't seem to care as long as they keep selling these products. And as for their customer service, that also needs improvement. They don't seem to care that I will be without a fridge for a week until either the part comes in or the replacement fridge gets here which is on the same day. After all the "IT'S YOUR SEARS, and WE CARE" it's all a bunch of bull. The reality is it's just another sale. So don't fall into the same trap

Dino
el paso, Texas


Offender: Sears

Country: USA   State: Texas   City: El Paso
Address: 8401 Gateway

Category: Miscellaneous

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