4 weeks ago the rear projection bulb of my Samsung tv purchased at Sears with premium warranty went out. I've waited four weeks for bulb it finally came and is the wrong part number. Now Sears wants me to wait for a technician and will not order a part. I am probably going to wait 4 more weeks or ...
We bought our $1,963.23 stove on 9-12-99, and it has never worked correctly. We have a warranty valid until 3-4. The latest episode began 8-8-08 when Chris, a technician, ordered parts he said we needed. (We have the receipt.) He came again, blaming Sears for the fact that the part didn't get ...
On Sunday, 09/28/08 I scheduled a service call for my washer for Wednesday, 10/01/08 between 1pm & 5pm. On Tuesday evening I received the confirmation call that a technician would be at my address at the specified time period. I arrived home at 12:30pm. At 2pm I phoned Sears to verify that we ...
I called Sears a week and a half ago to do a warranty repair on my 4000 dollar tv. The day before they were scheduled to come I received a voice mail that stated no one would be in the area so I would have to reschedule. When I called the call center I was told they were sorry and that someone ...
I called Sears to come and look at my TV, because it was not working - The repair man came in took the back off and said hum - it could be a blown fuse - went out in his truck brought back a fuse and installed it - the TV worked. He put the back on the TV and typed out a billed - $ 211.32 - No ...
I moved into a brand new home in July and purchased a new Kenmore, French Door, Fridge. Not 2 months later the refrigerator side of the unit stopped cooling. The freezer side still worked but I called Sears on a Thursday to have a tech come out and service it. The closest appointment was for the ...