I purchased a new walk behind mower on May 3 from a suburban Chicago Sears store and used it twice. Each time it worked well. On May 16, after several attempts, it would not start. I called the store and spoke with someone in lawn and garden who told me to bring it to the store, they would replace ...
My refrigerator was running too cold & the freezer was too warm so I called Sears. The repairman was here about 1/2 an hour and said it was the Control Board and it would be $445. For the repair. I said no, let me check about what a new refrigerator cost. About 5 minutes later after going ...
Excellent discontent with customer support, fix, and criticism facilities. I own a fridge bought at sears that's a long warranty. I put a phone recently to obtain support and was planned to get a fix today. Today I obtained a speech communication declaring that their wouldn't be considered a ...
Ever since Sears was taken over by the white trash K-Mart Corp. Their customer service dept is clueless and rude. This was a store renowned for its customer service. I would have to think long and hard to ever purchase another big ticket item from them again. ...
We recently had a PM done to our dryer and we are very dissapointed by the result. Liner on insulation was dis - lodge and tore up. Talk to service dept and re schedule and were told it would be free of charge and covered under 90 day warranty. However we were charge and addtional $142 $82 for ...
Callings sears service for our commercial washer was one of the worst experience i have had recently. First it took me three calls to get someone to set an appointment. Then it took six days to get someone here. Then they did not have the parts. They had to order them. We had five machines that ...