I can't believe how long it takes to stand in line to be helped at customer service. It takes forever. If I knew it was going to take over an hour I would have gone to lunch and come back. And the poor guy in front of me, York Galland, forgot his receipt and they told him he had to come back! Why ...
On 9/7/08 I received a call from Sears saying the microwave that was under the manufacture warranty was repaired. I drove a trip of 35 miles round trip to Chico CA for Paradise CA to get it. Upon arrival I waited 30 minutes while the employees looked for it. They said it wasn't there and told me I ...
I had slashed tires, so I went to Sears to get new tires around March 08 Within a week they were deflating, thought nothing of it and just went to get air at the gas station... By the next week my wife and I were filling the tires 3-4 times a week... We went to have them checked out... To which ...
I am unemployed and union appealing. Getting workers comp not eligible —unemployment. Gave sears letter from union term not wrongdoing etc. I am eligible. Sears wrote&send appeals decision... W/in 30 days or close claim!!! The pre-hearing is more than 30 days out. 5th ridiculous excuse/request ...
I purchased a Sears Kenmore Refrigerator Model 59429 for $1019.99 from Sears In Frederick Maryland Mall in Nov. In that first month I called Sears about it not cooling properly. The tech gave me a lesson in adjusting the temp controller. I called again in Oct and twice more in 2008 before a Sears ...
I bought a Kenmore elite in October. In November it stopped draining and had to be repaired. I bought a service agreement with them for $200 for one year of repairs. In January 2008 the machine stopped working. I called for service and the first service appointment was scheduled for 4 days later. ...