I received a coffee maker in December for Christmas. As of June 7th it is no longer working. I look in the owners manual and it states that "it is under warranty for two years from the date of purchase, return it to any Sears store or other Kenmore outlet in the United States." I took it ...
It was the summer of 1996, and my car's brakes needed to be replaced and my husband needed new tires on his pickup. So, we went to Sears Automotive. My husband chose off-road tires for his pickup, but when the tire replacement was done, they were the cheap tires. We pointed this out, and after ...
I am very disappointed with Sears and their maintenance policies. On Monday, September 15th I called to request maintenance support for an inoperative Kenmore refrigerator, Model 253 7897 4801, purchased on July 11. I was informed a technician would call on Tuesday evening to confirm whether they ...
I bought a Beverage cooler (a mini refrigerator) from Sears. Only had it for about 5 months. It cam with a dent in the door, they replace door, it had a broken tab, replace tab, this is the good part. The condenser got a hole in it, freon all in my basement. I called the sent a tech out a week ...
I called Sears 4-Home Aug. 13 regarding my door latch switch on washing machine. I was told the earliest appt. was for Sept. 3. Not happy but had to deal with it. I told them what the error code read out was and be SURE and bring the part. On the 3rd at 3 I called to makes sure I was on that days' ...
I had decided to order and ship almost $700 of tools to my son on his second tour in Iraq. A very kind store employee gave me info about Sears online and to pursue shipping information to an APO address. On their website they list APO shipping as available (should be it's a U.S. Address, military ...