I called Sears a week and a half ago to do a warranty repair on my 4000 dollar tv. The day before they were scheduled to come I received a voice mail that stated no one would be in the area so I would have to reschedule. When I called the call center I was told they were sorry and that someone ...
I called Sears to come and look at my TV, because it was not working - The repair man came in took the back off and said hum - it could be a blown fuse - went out in his truck brought back a fuse and installed it - the TV worked. He put the back on the TV and typed out a billed - $ 211.32 - No ...
I moved into a brand new home in July and purchased a new Kenmore, French Door, Fridge. Not 2 months later the refrigerator side of the unit stopped cooling. The freezer side still worked but I called Sears on a Thursday to have a tech come out and service it. The closest appointment was for the ...
Had repair for fridge set for 9/22/08 in the AM. Sears confirmed the night before. They no showed me and then lied that the tech said he came to the house. Their call center was a joke and was helpless and no supervisor would help. I had to go to their store and blow a gasket. They gave me no ...
1. Description of the purchase A the beginning of July'08 I went to Sears to buy an Air Conditioning unit. When I asked the seller what is their return policy on that he told me that I've got 30 days to return it if I don't like it. After finalizing the deal I got the unit home. 2. The merchandise ...
I am shocked to read all the really horrible reviews of Sears Home Repair. I, too, have had such horrible treatment from them, both in fixing a new electronic Kenmore range under warranty and an almost new electronic Kenmore Elite Oasis dryer, not under warranty. I cannot believe how consistently ...