Had repair for fridge set for 9/22/08 in the AM. Sears confirmed the night before. They no showed me and then lied that the tech said he came to the house. Their call center was a joke and was helpless and no supervisor would help. I had to go to their store and blow a gasket. They gave me no ...
1. Description of the purchase A the beginning of July'08 I went to Sears to buy an Air Conditioning unit. When I asked the seller what is their return policy on that he told me that I've got 30 days to return it if I don't like it. After finalizing the deal I got the unit home. 2. The merchandise ...
I am shocked to read all the really horrible reviews of Sears Home Repair. I, too, have had such horrible treatment from them, both in fixing a new electronic Kenmore range under warranty and an almost new electronic Kenmore Elite Oasis dryer, not under warranty. I cannot believe how consistently ...
I received a coffee maker in December for Christmas. As of June 7th it is no longer working. I look in the owners manual and it states that "it is under warranty for two years from the date of purchase, return it to any Sears store or other Kenmore outlet in the United States." I took it ...
It was the summer of 1996, and my car's brakes needed to be replaced and my husband needed new tires on his pickup. So, we went to Sears Automotive. My husband chose off-road tires for his pickup, but when the tire replacement was done, they were the cheap tires. We pointed this out, and after ...
I am very disappointed with Sears and their maintenance policies. On Monday, September 15th I called to request maintenance support for an inoperative Kenmore refrigerator, Model 253 7897 4801, purchased on July 11. I was informed a technician would call on Tuesday evening to confirm whether they ...