I'm a senior who was originally signed up for a $50 no-fees-forever plan, but now my bill goes up every single month.
Every month I have to call or go into the store to have my bill reduced, and they always tell me it's permanent. Then the next month my bill comes in $15 more than it is supposed to be, and I have to go through the whole thing again to get it reduced. I'm sick of it.
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