I purchased an extended warranty on my craftmaster riding lawn mower. The first time I used it, it cost me $180.00 for the service that was done. The second time I used it I called in March for a battery replacement and was told that it would be August before they could send anyone out. Needless to ...
I have been a Sears customer for more years than I would like to admit. I have finally reached my snapping point. After reading the complaints about this company, Im not sure how they stay in business. I have had so many problems with their products lately that I too am finally done with them, and ...
I bought a new Craftsman garage door opener, installed it, and it was dead. It was exchanged for a new one, and after installation, the new one failed to work properly. It randomly opens, fails to close properly (engages for about 6 inches, stops, and requires the button to be pushed again. ...
Ordered a Kenmore air filter (Sears item# 03285244000 Mfr. Model# 85244) on October 5th. At the time, it was shown as being in stock and ready to ship. My delivery estimate on my receipt is Oct 8. After waiting 4 business days with no shipment notification, I contacted Sears CS via email on ...
Three months ago, when I first moved to Oxnard, CA, I purchased a new refrigerator from Sears. I went to the store and purchased a Kenmore refrigerator in Ventura, CA. I also purchased the extended warranty. The refrigerator was delivered by a company that contracts out with Sears. I noticed when ...
I shopped from the online catalog in November. Ordered a few Christmas gifts. Received a confirmation Email. When the items were a over a week late I checked the website and looked up my order. The order was on the site. With the original shipping date that was not updated. The next morning I ...