Bought Washing Machine July called once along time for some repair was done inmediately, Machine broke down 4 days ago, called for service, and they came yesterday letting me know the parts are not available and are in back order. Sevice call maybe in 3 to 4 weeks. Dispute over subject, they said I ...
We bought a floor model of the perfect fridge, Kenmore Elite, side by side, counter depth. Although we were not in the market for one, it seemed a good value. The salesman guaratneed it to work, just a ding or two which he recorded and provided to us. "Absolutely guarenteed to work." He ...
I spent far too long at the Lansing Sears store today attempting to purchase a few items from a wedding registry. There were no employees available to help. The one man who did help me was a new employee and didn't know how to do some of the transactions I needed done. He could find NO other ...
We booked an installation through Sears for our new dishwasher. The day before installation we received a call to say he would be there between 8 and 1. We waited in and no sign of him, we phoned 4 times during the day to be told he was on his way. He never showed. We rebooked it for the next ...
I bought a dishwasher from Sears a few weeks ago (KENMORE) and within the first 2 weeks there were many instances when some of the dishes didn't come clean and the dishes do not ever dry well. All in all the quality of this dishwasher seems very bad... Cheaply built. I finally called repair after 3 ...
This is the worst customer service I have ever seen. I had the mother board go out on my washing machine and sears came out to repair it. They stated the part had a 90 day warranty. Less than 90 days the washing machine is broken again. When I called to make an appointment for them to come and ...