I was scheduled for a 12-5 repair apt, 7/1,5 came and went and no call nothing, I called several times to ask what the hold up was and all I kept getting was the repairman is running behind and will call when he's on his way, I heard that two different times, I am very upset not only did I miss a ...
We purchased a central air conditioner from Sears last year for about $7,000.00. This was no small expense for us. We found out that the electrician disconnected our heat when we tried to turn it on in the fall. Had our furnace company reconnect the heat and everything was fine, until we turned on ...
No Show for 3 Consecutive Appointments. Disappointed with the responsiveness and customer service I have received from Sears Garage Door Services. The listed number reaches a answering machine at all time - 831.216.1222. I had a confirmed appointment for a Garage Door Tune-up/Assessment and other ...
I put a Matress set on layaway from our Greenville Michigan store on June 2. Put 300.00 cash down on it and paid it off on June 4. They told me the delivery date would be June 13 which it was stated on my receipt. Called the store on the 13th asked if they knew what time my Matresses would be ...
2 weeks to wait for the repair of a washing machine. I get the run around. Who do we go to? I'm so fed up. The repairman came and the washer wasn't fixed. I call back and am told it would be another two weeks. Call service and talk to supervisor. Get me in for Monday. Monday comes and goes and no ...
Brand new Maytag/Bravo washer that does not operate. Paid for warranty until 2014. Call and you are on hold for as much as an hour or longer. All representatives are busy! My hard earn money for this washer and all you get is We appreciate your patience! What? What idiot is running Sears now? First ...