Hello My name is Mrs. Johnson and on July 11th we had a repair person come over our house to fix a GE Microwave. He fixed the problem, but in the process he broke the front panel of our microwave. I have left 2 messages and each time we are told that someone will call us back, to no avail. I called ...
I ordered and paid for a new sealy mattress set last week... I paid extra for Saturday delivery and was scheduled for delivery Sat the 13th. I received an email and call on the 12th letting me know they were on schedule and would be delivered between 1:30 and 3:30 pm on the 13th. I received a text ...
Samsung washer was purchased in Nov. and has been out of service twice (parts must come from CA). The unit is now leaking water and Sears wants 5 business days to get a repair person to look at it, not to guarantee repair. Sears Management stated that the unit must be repaired 4 times in a year to ...
I bought a service agreement from Sears when my Kenmore/Frigidaire dryer failed. A Sears Technician came to repair an overheating dryer. He replaced the motor and blower and said my dryer was repaired. It still overheats and I had to schedule another appointment. My dryer will have been down close ...
Had sears central installed 2 years ago and stopped working due to a filter problem. Had technician come and repair it and now we have water coming out of my ceiling from whatever he did and the ac isnt working again! Called sears numerous times to be put on hold, asekd for a supervisor and put on ...
I purchased a washer and dryer new from sears in Sept paid well over 5k with all the bells and whistles. I week after using the washer it stopped working sears did come and it was replaced in Oct. (Tech informed me that original washer "must have been struck by lightning somewhere between ...