$129 to remove bobby pin from blower. 20 minutes of work including receipt. Code used for blower repair gave a standard rate which did not match needed effort. ...
Worst EVER... Washer broke came to repair, ordered parts, 2 weeks later they were wrong parts but they installed them anyhow, never even tried it before they left, that evening I went to do a load of laundry and it was like an animal was trying to get out, the drum didn't fit, that night put on ...
The absolute worst customer service of any firm ever. You can't get a person, when you do, you can't get a supervisor. You get no help, they change your appointment time/date without even contacting you. Save yourself tons of frustration and go elsewhere. Sears needs to give up on the repair ...
Sears Home Services overcharged us 3x for a replacement part for a home refrigerator. I could have ordered the replacement part, on line, for approximately $40-$45 but Sears Home Services charged us $135.85. I will never use Sears Home Services again and I will not ever recommend using Sears Home ...
I have been without a cook top for over two months. It is a Sears Elite induction cook top which quit working after 1-1/2years. I have had two cancellations from the repair service which you would think they would attempt to put us on the beginning of the schedule. I am on the schedule for after ...
This is the 4th day without our refrigerator. Why is Sears Home Services at war with their customers. They do not care if a product gets fixed or not. Repairman came Monday. Finally. The compressor is bad so instead of ordering a new refrigerator they ordered a compressor. It was supposed to be ...