Please save yourself the hassle. I thought with the name Sears, they would be reliable and competent. They are the complete opposite. Our dryer wasn't drying the loads completely, so the first service guy came out and said there was a problem with the flame. So, 2 weeks later the parts were ...
$129 to remove bobby pin from blower. 20 minutes of work including receipt. Code used for blower repair gave a standard rate which did not match needed effort. ...
Worst EVER... Washer broke came to repair, ordered parts, 2 weeks later they were wrong parts but they installed them anyhow, never even tried it before they left, that evening I went to do a load of laundry and it was like an animal was trying to get out, the drum didn't fit, that night put on ...
The absolute worst customer service of any firm ever. You can't get a person, when you do, you can't get a supervisor. You get no help, they change your appointment time/date without even contacting you. Save yourself tons of frustration and go elsewhere. Sears needs to give up on the repair ...
Sears Home Services overcharged us 3x for a replacement part for a home refrigerator. I could have ordered the replacement part, on line, for approximately $40-$45 but Sears Home Services charged us $135.85. I will NEVER use Sears Home Services again and I will not ever recommend using Sears Home ...
I have been without a cook top for over two months. It is a Sears Elite induction cook top which quit working after 1-1/2years. I have had two cancellations from the repair service which you would think they would attempt to put us on the beginning of the schedule. I am on the schedule for after ...